Of course, ConvergeOne has services that can take care of this for the customer. However, I find that in these scenarios, the issue doesn’t boil down to a lack of expertise but the fact that most customers still think of their networks in old-school models, where the focus is on device-oriented IP addressing, subnetting, and routing. Those things don’t go away, but you can’t think of a network as a series of devices anymore. There are so many things that complicate this model. For example, solutions like wireless and mobility become problematic. You don’t really know where those devices will pop up on the network, so you can no longer think of the traditional LAN/WAN architecture as being helpful in defining traffic, bandwidth, and routing. Further, with the proliferation of devices that are not dedicated to just communication (evolving from desk phones to softphones, PCs, tablets, and smartphones), you must separate the streams/sessions and treat them independently.
The bottom line is that a lot of our customers realize that they need to do a major overhaul of their network to accommodate the new cloud services that they are subscribing to.
One of the most common ways to resolve this—without doing a complete rip and replace of the existing network infrastructure—is to overlay an SD-WAN solution over the existing infrastructure. This lets the customer keep its OSI Layer 1-3 based network in place, while creating a virtual layer on top of it that can intelligently leverage it, shifting the focus to services and individual sessions. Don’t get me wrong: This is no easy task, and many companies lack the internal resources to properly deploy, manage, and maintain SD-WAN. The good news is that this is where ConvergeOne Secure Connect swoops in to save the day!
ConvergeOne recognized that many customers who are deploying collaboration in a subscription- and cloud-based services model would love to extend the network demarcation to the inside of their network, all the way to the end-user’s communication device of choice. They’d also love to consume this in the same way that they consume the cloud service: subscription-oriented, and fully managed. This is exactly what ConvergeOne Secure Connect provides—and it does it with RTP services like voice and video in mind.
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